Anthony Mckay

Blog by Anthony Mckay

What is Robotic Process Automation (RPA)?

What is Robotic Process Automation (RPA)?

Many organisations are starting to explore robotic process automation (RPA) to streamline their business operations and reduce cost. With RPA, businesses can automate mundane tasks, enabling business users to devote more time to serving customers or other higher-value work. RPA is a form of business...
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Anthony Mckay
3 Steps to Digital Success

3 Steps to Digital Success

Digital transformation is about fundamentally changing the way you operate to deliver value to your customers. Digital transformation involves rethinking how your organisation uses technology, people, and processes to develop new business models and revenue streams. The need for digital business mod...
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Anthony Mckay
Barriers to Digital Transformation

Barriers to Digital Transformation

70% or more of digital transformations fail. You’ve probably heard that statistic before. It’s one of the most quoted figures going around. But there’s one big problem with this statistic: it sets the wrong mindset about digital transformation. Yes, change is hard. But just because it’s difficult an...
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Anthony Mckay
Clarit-e named in AGS's Best Consulting Firms in Melbourne

Clarit-e named in AGS's Best Consulting Firms in Melbourne

Clarit-e is proud to have ranked in AGS’s list of the Best Consulting Firms in Melbourne. Every year, Airiodion Global Services (AGS) evaluates, reviews and ranks consultancy companies throughout Australia to determine those that are delivering the highest quality of service to their clients. This y...
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Anthony Mckay
Leading and Managing Change

Leading and Managing Change

Having trouble implementing change in your organisation? You’re not alone. It is widely quoted that 70% of all business change initiatives fail to achieve their stated objectives. So, what are the key things you need to think about when implementing change in your business? 1. Vision and roadmap 2. ...
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Anthony Mckay
Visualising your work

Visualising your work

The key to any business improvement initiative is to apply a consistent approach. As many organisations are unlikely to have business process improvement specialists employed in-house it is important to adopt an approach that will make sense to anyone performing continuous improvement activities on ...
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Anthony Mckay
Adapting your processes to an emerging hybrid workplace

Adapting your processes to an emerging hybrid workplace

Transitioning to more permanent hybrid working models in 2021 is going to be a challenge for many organisations. Flexible working is here to stay and many businesses will need to adapt their processes to effectively manage some staff working from the office and some working from home.  I’m sure...
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Anthony Mckay
The 3 P’s: Policy, Process and Procedure

The 3 P’s: Policy, Process and Procedure

I am often surprised at the number of organisations that don’t know the difference between a policy, process or procedure, which I will refer to as the ‘three P’s’ in this blog. Security policy, security process, security procedure sounds like the same thing, right? It’s not. There’s a reason w...

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Anthony Mckay
What is a digital adoption platform?

What is a digital adoption platform?

Many factors have been driving the digitisation of business processes in organisations today. Growing customer expectations to transact online, increased competition and organisations seeking to reduce operational costs. The COVID-19 pandemic has also forced many businesses to transition their opera...

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Anthony Mckay
8 Tips for Remote Offboarding

8 Tips for Remote Offboarding

This blog is a follow on from my 6 Tips for Remote Onboarding. It would be remiss of me to give you tips for onboarding without giving you tips for offboarding in a remote environment. This is particularly relevant where I am right now in Melbourne, Australia which is experiencing it’s second COVID-...

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Anthony Mckay

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