Blog tagged as Business process improvement
I am often surprised at the number of organisations that don’t know the difference between a policy, process or procedure, which I will refer to as the ‘three P’s’ in this blog. Security policy, security process, security procedure sounds like the same thing, right? It’s not. There’s a reason w...
This blog is a follow on from my 6 Tips for Remote Onboarding. It would be remiss of me to give you tips for onboarding without giving you tips for offboarding in a remote environment. This is particularly relevant where I am right now in Melbourne, Australia which is experiencing it’s second COVID-...
Like many businesses during the COVID-19 pandemic we have been faced with the challenge of how to continue delivering our services without any face to face contact with our clients. Our process improvement workshops have traditionally been delivered through co-design sessions using whiteboards...
I’m just going to throw a few statistics at you to give you an idea of the current sad state of affairs in offices in Australia and around the world. Okay here we go…
- Did you know that by March 2018 only 4% of Australian offices had successfully transitioned to a ‘paper-free’ working environment?...
The legal industry is not usually synonymous with the word innovation. It is notoriously regimented and has remained largely unchanged in today’s rapidly evolving digital world.
But time is up and the COVID-19 global pandemic might be the tipping point. Working remotely has been changing the thi...
After posting my last Reflections of a Business Analyst blog, a business associate said he shared it in his monthly company newsletter. He then commented that he still didn’t actually know what a business analyst does but it sounded really cool. I realised this is actually a question that I am asked...
In the current climate of sudden change, many legal firms will find it challenging to transition their current paper-based processes to a remote working environment. Being that remote working will be the new normal for a while, legal firms need to reassess their legal processes in order to become mo...
