Blog tagged as Business process management
70% or more of digital transformations fail. You’ve probably heard that statistic before. It’s one of the most quoted figures going around. But there’s one big problem with this statistic: it sets the wrong mindset about digital transformation. Yes, change is hard. But just because it’s difficult an...
The key to any business improvement initiative is to apply a consistent approach. As many organisations are unlikely to have business process improvement specialists employed in-house it is important to adopt an approach that will make sense to anyone performing continuous improvement activities on ...
Transitioning to more permanent hybrid working models in 2021 is going to be a challenge for many organisations. Flexible working is here to stay and many businesses will need to adapt their processes to effectively manage some staff working from the office and some working from home. I’m sure...
I am often surprised at the number of organisations that don’t know the difference between a policy, process or procedure, which I will refer to as the ‘three P’s’ in this blog. Security policy, security process, security procedure sounds like the same thing, right? It’s not. There’s a reason w...
Like many businesses during the COVID-19 pandemic we have been faced with the challenge of how to continue delivering our services without any face to face contact with our clients. Our process improvement workshops have traditionally been delivered through co-design sessions using whiteboards...
