Blog tagged as Remote working

Adapting your processes to an emerging hybrid workplace
Transitioning to more permanent hybrid working models in 2021 is going to be a challenge for many organisations. Flexible working is here to stay and many businesses will need to adapt their processes to effectively manage some staff working from the office and some working from home.  I’m sure...
8 Tips for Remote Offboarding

This blog is a follow on from my 6 Tips for Remote Onboarding. It would be remiss of me to give you tips for onboarding without giving you tips for offboarding in a remote environment. This is particularly relevant where I am right now in Melbourne, Australia which is experiencing it’s second COVID-...

What is workflow management?

Workflow management is currently a term that is used widely across many industries. Whether you are in accounting, legal services, real estate or mortgage broking everyone has been looking at how they can automate routine tasks, speed things up or improve the overall customer experience.

The COVID-19...

6 Tips for Remote Onboarding

Businesses are being forced to reinvent their onboarding processes due to the current coronavirus pandemic and subsequent stay at home directions.  

I decided to head out, ‘virtually’ of course, to find out what has changed.  I interviewed some new starters during the pandemic to see how we...

Virtual Process Improvement

Like many businesses during the COVID-19 pandemic we have been faced with the challenge of how to continue delivering our services without any face to face contact with our clients.  Our process improvement workshops have traditionally been delivered through co-design sessions using whiteboards...

Legal Process Improvement and Remote Working: What’s the Connection?

In the current climate of sudden change, many legal firms will find it challenging to transition their current paper-based processes to a remote working environment. Being that remote working will be the new normal for a while, legal firms need to reassess their legal processes in order to become mo...