Blog tagged as Workflow

The 3 P’s: Policy, Process and Procedure

I am often surprised at the number of organisations that don’t know the difference between a policy, process or procedure, which I will refer to as the ‘three P’s’ in this blog. Security policy, security process, security procedure sounds like the same thing, right? It’s not. There’s a reason w...

What is workflow management?

Workflow management is currently a term that is used widely across many industries. Whether you are in accounting, legal services, real estate or mortgage broking everyone has been looking at how they can automate routine tasks, speed things up or improve the overall customer experience.

The COVID-19...