Blog tagged as process design

Visualising your work

The key to any business improvement initiative is to apply a consistent approach. As many organisations are unlikely to have business process improvement specialists employed in-house it is important to adopt an approach that will make sense to anyone performing continuous improvement activities on ...

Anthony Mckay

Adapting your processes to an emerging hybrid workplace

Transitioning to more permanent hybrid working models in 2021 is going to be a challenge for many organisations. Flexible working is here to stay and many businesses will need to adapt their processes to effectively manage some staff working from the office and some working from home. I’m sure...

Anthony Mckay

What is a digital adoption platform?

Many factors have been driving the digitisation of business processes in organisations today. Growing customer expectations to transact online, increased competition and organisations seeking to reduce operational costs. The COVID-19 pandemic has also forced many businesses to transition their opera...

Anthony Mckay

What is workflow management?

Workflow management is currently a term that is used widely across many industries. Whether you are in accounting, legal services, real estate or mortgage broking everyone has been looking at how they can automate routine tasks, speed things up or improve the overall customer experience.

The COVID-19...

Anthony Mckay